Overview of the day
Baldwin and Ford’s 1988 ‘Model of the Transfer Process’ was used as the red thread running throughout this day. The model refers to the three core elements which have an impact on participants’ application of learning.
Stefan Wills (senior faculty specialising in leadership and behaviour) picked up on two of these elements, ‘Participant characteristics’ and ‘Programme design’, by exploring the vital role of Will and Desire in achieving genuine learning and change. Stefan drew on his wide experience to share his techniques for accessing deep layers of personal growth and discuss how it is possible to push learning through the surface skills and behaviours into the core values and beliefs of an individual.
Vicki Culpin, Research Director, also addressed these elements by sharing research findings and the relationships between ‘Muscle Memory’ (a relatively new concept incorporated into the designs of many Ashridge programmes including the Future Leaders Experience), meaningfulness and the Forgetting Curve. Vicki demonstrated how they can be worked together to aid stronger learning retention and transfer.
Ellen Pruyne, Ashridge Research Fellow, used improvisation techniques in practical exercises to help participants experience and then understand the most effective design of 'sticky' learning experiences. Ellen is currently leading an Ashridge research project called Designing Learning for the Individual to both identify the important learning principles emerging from the latest research and develop a more sophisticated approach to the assessment of individual learning in executive education. The learning assessment project is being conducted in collaboration with Professor Kurt Fischer and colleagues at the Harvard Graduate School of Education.
Tony Sheehan, Learning Services Director, built on the discussions by picking up some of the practical ways in which learning can be revisited once a participant has left the learning environment and is back in their workplace, showing how - when linked with the principles of the Forgetting Curve - virtual learning becomes a genuine vehicle for development and learning retention. Tony expanded on the evolution of virtual learning and how it can be more appropriately aligned to individual needs, learner goals and programme outcomes.
To conclude the day, Narendra Laljani, Director, Ashridge Qualifications Programmes, referenced his interviews with CEOs regarding “high impact learning moments” and the important role that the work environment plays in allowing a person to both reflect on and make-sense of learning. The characteristics of a learning environment were debated. Participants were challenged to consider the key message that learning equips people to question the status quo and therefore often has subversive outcomes: ”So, what are you going to do with that learning back at the workplace?”